Admin sitemap guide

32 admin screens · 18 built · 14 planned or stubbed

Workflows

Start here. Each chain is one governance journey, in order — click a step to see what it does, who feeds it, and who uses the result (including in the consumer and merchant apps).

Govern who can do what

Control administrative access and keep privileged actions accountable.

Administrative portal shell

→Roles & permissions

→Dual-approval queue

→Impersonation session

Onboard and govern a merchant

Decide who may sell on the Marketplace, and keep them compliant.

Merchant review queue

→Merchant decision detail

→Merchant directory / search

→Compliance dashboard

Approve what may be sold

Review products and services against category policy before they reach shoppers.

Product approval queue

→Product review / decision detail

→Taxonomy / category management

→Service & intake-definition review

Withdraw a product

Take a product off sale and deal with orders that already contain it.

Recall + affected-orders report

→Order oversight (cross-merchant)

Merchandise the storefront

Decide what shoppers see first.

Category top-N merchandising curation

→Featured-content management

→Policy / disclosure / public content

Watch operations

Spot orders, stock and events that need intervention.

Order oversight (cross-merchant)

→Inventory visibility (cross-merchant)

→Returns & refunds oversight

→Operational alert & replay

Resolve an escalation

Decide disputes a shopper and merchant could not settle between them.

Case management queue

→Case decision

→Review moderation queue

Configure the platform

Change how the Marketplace behaves without a deployment.

Settings registry

→Dry-run / rollback / effective-dating

→Feature-flags management

→Reference-data management

→Notification catalog & templates

→Compliance rule / disclosure authoring

Commercial terms & reporting

Set what the Marketplace charges and check the money reconciles.

Commission configuration

→Financial / reconciliation view

→Operational reporting

Core portal

Administrative portal shellBuilt/How it works →

Roles & permissionsBuilt/accessHow it works →

Dual-approval queuePlaceholder/dual-approvalHow it works →

Impersonation sessionPlaceholder/impersonationHow it works →

Featured-content managementPlaceholder/featuredHow it works →

Policy / disclosure / public contentPlaceholder/contentHow it works →

Operational reportingPlaceholder/reportsHow it works →

Financial / reconciliation viewPlaceholder/financialHow it works →

Operational alert & replayBuilt/oversight/alertsHow it works →

Merchant & catalog review

Merchant review queueBuilt/merchants/queueHow it works →

Merchant decision detailBuilt/merchants/queue/:merchantIdHow it works →

Merchant directory / searchBuilt/merchants/directoryHow it works →

Product approval queueBuilt/catalog/queueHow it works →

Product review / decision detailBuilt/catalog/queue/:productIdHow it works →

Recall + affected-orders reportPlaceholder/catalog/recallHow it works →

Taxonomy / category managementPlaceholder/catalog/taxonomyHow it works →

Category top-N merchandising curationBuilt/catalog/merchandisingHow it works →

Service & intake-definition reviewBuilt/services/queueHow it works →

Operations oversight

Inventory visibility (cross-merchant)Built/oversight/inventoryHow it works →

Order oversight (cross-merchant)Built/oversight/ordersHow it works →

Returns & refunds oversightBuilt/oversight/returnsHow it works →

Case management queuePlaceholder/oversight/casesHow it works →

Case decisionPlaceholder/oversight/cases/:caseIdHow it works →

Review moderation queueBuilt/oversight/reviewsHow it works →

Compliance dashboardBuilt/complianceHow it works →

Configuration & rules

Commission configurationBuilt/config/commissionsHow it works →

Compliance rule / disclosure authoringPlaceholder/config/complianceHow it works →

Settings registryBuilt/config/settingsHow it works →

Dry-run / rollback / effective-datingPlaceholder/config/dry-runHow it works →

Feature-flags managementPlaceholder/config/feature-flagsHow it works →

Reference-data managementPlaceholder/config/reference-dataHow it works →

Notification catalog & templatesBuilt/config/notificationsHow it works →

Outside the apps

Participants in these workflows that are not screens in any of the three apps. Each explains where the ownership boundary sits.

Marketplace servicesOutside the apps

The Marketplace back-end: catalog, inventory, orders, returns, cases, reviews, the rules engine, RBAC, and the configuration registry.

BlackOak CommerceOutside the apps

The financial platform: funding, per-merchant allocation, refunds, and the rewards ledger.

Shared Services messagingOutside the apps

Sends SMS and email on behalf of every BlackOak product.

Shipping carrierOutside the apps

Labels and tracking scans that move an order to the doorstep, and carry returns back.

Support case system (Jira)Outside the apps

Where an escalated delivery-issue case is worked and tracked by BlackOak support.

BlackOak legal & complianceOutside the apps

Sets the policy the Marketplace enforces: approved categories, restrictions, disclosures, and the PHI position.

Built screens link to their shipped route; planned and API-ready screens link to their placeholder. Merchant directory / search reuses the existing /merchants surface until its own screen ships.