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Recall + affected-orders report
Planned — placeholder/catalog/recallExecute recall, view blast-radius (orders/consumers/shipment states).
Open the placeholder →How this step works
SIPOCSuppliersWhere the work comes from
BlackOak legal & compliance· outside the apps
Marketplace services· outside the apps
InputsWhat this step needs to do its job
- The product being recalled
- Orders that already contain it
- The recall instruction
ProcessWhat happens here, in order
- Withdraw the product from sale immediately
- Identify every order and shopper affected
- Trigger the notifications and remediation the recall requires
OutputsWhat this step produces
- A withdrawn product
- An affected-orders report
- Notifications to those affected
CustomersWho uses that output next
Where this fits
The workflows this step belongs to. The current step is highlighted.Withdraw a productTake a product off sale and deal with orders that already contain it.
Recall + affected-orders report