BlackOakAdmin

Service review

A service is only discoverable and bookable once approved — and approving it approves the intake questions merchants wrote, so read those first.
Do not enter medical or sensitive personal information. Search and filter terms is stored by the Marketplace and is not a medical channel.
Clear
Nothing waitingNo service is submitted, under review, or waiting on a merchant response.

How this step works

SIPOC
Who supplies this step, what it needs, what it does, what it produces, and who uses the result. Suppliers and customers are links — follow them to walk the workflow, including into the consumer and merchant apps.
SuppliersWhere the work comes from
Service definitions· Merchant app
BlackOak legal & compliance· outside the apps
InputsWhat this step needs to do its job
  • The service definition and how it is delivered
  • Practitioner credentials
  • The intake questions the merchant proposes
ProcessWhat happens here, in order
  1. Check the service may be offered and the practitioner is credentialed
  2. Review the intake questions — no health information may be collected
  3. Approve, restrict or reject with a reason
OutputsWhat this step produces
  • An approved or blocked service
  • An approved intake definition
CustomersWho uses that output next
Service detail· Consumer app
How this step works