BlackOak Commerce

Outside the apps

The financial platform: funding, per-merchant allocation, refunds, and the rewards ledger.

Where the boundary sits

Owned and operated by CAZ. The Marketplace never holds balances or the ledger — an admin refund decision is an *instruction* to Commerce, which records the money movement.

How it connects

Computed from the screens’ own SIPOC entries.

Supplies these screens

Financial / reconciliation view Operational alert & replay Order oversight (cross-merchant)Returns & refunds oversight

Receives work from these screens

Returns & refunds oversight Case decision

Where it is specified

30-integration-commerceD-01D-13

PRD files and decision IDs in the marketplace-api repository.