BlackOakAdmin
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Merchant review queue

Built
Merchant & catalog review · /merchants/queue

Queue of submitted activations, FIFO by submission.

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How this step works

SIPOC
Who supplies this step, what it needs, what it does, what it produces, and who uses the result. Suppliers and customers are links — follow them to walk the workflow, including into the consumer and merchant apps.
SuppliersWhere the work comes from
Merchant onboarding· Merchant app
Marketplace services· outside the apps
BlackOak legal & compliance· outside the apps
InputsWhat this step needs to do its job
  • Merchants who have applied
  • Their submitted credentials and documents
  • The approval policy
ProcessWhat happens here, in order
  1. List merchants waiting for a decision, oldest first
  2. Show what each has submitted and what is missing
  3. Hand the reviewer into the decision screen
OutputsWhat this step produces
  • A prioritised review queue
CustomersWho uses that output next

Where this fits

The workflows this step belongs to. The current step is highlighted.
Onboard and govern a merchantDecide who may sell on the Marketplace, and keep them compliant.