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Merchant decision detail

Built
Merchant & catalog review · /merchants/queue/:merchantId

Approve / conditionally-approve / reject / request-info / suspend / terminate w/ reasons.

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How this step works

SIPOC
Who supplies this step, what it needs, what it does, what it produces, and who uses the result. Suppliers and customers are links — follow them to walk the workflow, including into the consumer and merchant apps.
SuppliersWhere the work comes from
InputsWhat this step needs to do its job
  • The merchant application
  • Credentials, licences and verification results
  • The category policy that applies
ProcessWhat happens here, in order
  1. Check the merchant is who they claim and is qualified to sell what they list
  2. Approve, request more information, restrict, or reject — with a reason
  3. Record the decision and notify the merchant
OutputsWhat this step produces
  • An approved, restricted or rejected merchant
  • An audited decision with its reason
CustomersWho uses that output next

Where this fits

The workflows this step belongs to. The current step is highlighted.
Onboard and govern a merchantDecide who may sell on the Marketplace, and keep them compliant.