refund.reconciliation_needed

Template bodies below are shown in full — they are the reviewed artifact. No health or sensitive data may appear in a notification; the placeholders are typed fields, but the words around them are free copy, and free copy is what review exists to read.

Version 1Currentauthored 8/29/2026

Subject: A refund needs attention

A refund on order {{suborder_ref}} could not be completed automatically and needs review: {{return_url}}

Typed fields: "suborder_ref" · "return_url"

About this entry

Audience: merchantChannels: in_app, emailClass: OperationalActiveTemplate key: refund.reconciliation_needed.merchant