return.requested

Template bodies below are shown in full — they are the reviewed artifact. No health or sensitive data may appear in a notification; the placeholders are typed fields, but the words around them are free copy, and free copy is what review exists to read.

Version 1Currentauthored 8/29/2026

Subject: We received your return request

Your return request for order {{order_ref}} is with the seller for a decision. We will let you know as soon as they respond.

Typed fields: "order_ref"

About this entry

Audience: consumerChannels: in_app, emailClass: OperationalActiveTemplate key: return.requested.consumer